Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO)
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Volume XIX • Issue 49 • 2014 (Already published)
(Regular issue)
Knowledge management
Issue content
Title :  Assessing scientific knowledge classifications, and ranking lists
Author(s) :  Alain, Antoine ; Christian, Bourion ; Frank, Bournois
Abstract :  Risk does it assist the return of magical process of redemption and self-fulfilling prophecies in yet secular management of scientific knowledge?
Keywords:  class, classification, deviant behavior, star, knowledge management, guides, Knowledge Management, lists, Lobbying, magic, to each according to his merit
Pages :  263 - 286
Type :  Research paper
APA :  Antoine, A., Bourion, C. et Bournois, F. (2014) La gestion des connaissances scientifiques par les classifications lesRanking et les listes.Assiste-t-on au développement de prophéties auto réalisatrices sources de processus magiques de rédemption au sein de la gestion des connaissances scientifiques ?. Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO), XX(49), pp. 263-286
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Title :  Self-serving bias in the immediate analysis of a failure: the case of Ligue 1’s coaches
Author(s) :  Julien, Cusin
Abstract :  Managerial mainstream press regularly highlights the positive virtues of learning from failure. Despite a growing interest in this emerging field of research (Carmeli, 2007), the literature in management has so far not led to empirically support this thesis. Instead, the main works on this topic (Baumard et Starbuck, 2005 ; Cannon et Edmondson, 2005 ; Carmeli et Schaubroeck, 2008) have strongly nuanced the myth of learning from failure. In this research, we propose to study, in depth, a supposed cause of non-learning – the self-serving bias (Miller et Ross, 1975) – and to verify its existence empirically. Furthermore, we seek to explore the relationship between self-indulgence of individuals and the performance of the organization. We also study how this bias occurs over time. To this end, we chose to analyze the discourse of football coaches (Ligue 1), at a press conference on the evening of a defeat during the 2010-2011 season. Ultimately, our manuscript reveals several interesting theoretical results. First, the existence of a self-serving bias is not confirmed in this article. In addition, we show that the least self-indulgent people are not those who ultimately get the best results on the collective level. Finally, we emphasize the importance of social context in the retrospective analysis of a failure. In contrast, we show that the accumulation of failures in time and stressful situations do not increase the self-serving bias.
Keywords:  bias of self-complacency, failure, performance, sport, learning
Pages :  233 - 260
Type :  Research paper
APA :  Cusin, J. (2014) Le biais d'auto-complaisance dans la création immédiate de connaissances, issue d'un échec. Le cas des entraîneurs de Ligue 1. Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO), XX(49), pp. 233-260
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Title :  The co-production of artifacts mediator A tool for project management
Author(s) :  Thi Dau Tan, Pham
Abstract :  How users can interact with developers in information system project? This question raises the problem of misunderstanding between different categories of actors because of the depth of Common Tacit Knowledge. Overcoming the challenge of intercomprehension requires the development of artifacts mediators. In this paper, by using the case of "Baskets" of a project team in healthcare area, we show how the co-production of artifacts allows the team members to remove the knowledge barriers between them. These artifacts facilitate the process of Common Knowledge generation, which is necessary to the implementation of the project.
Keywords:  collective tacit knowledge, intercomprehension, mediating artifacts
Pages :  113 - 131
Type :  Research paper
APA :  Pham, T. (2014) Co-produire les artefacts pour qu'ils soient médiateurs. Un outil au service du management de projet. Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO), XX(49), pp. 113-131
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Title :  A multi-actors model for Knowledge Management in Sustainable Urbanism
Author(s) :  Anne, Carbonnel ; Marie-Pierre, Philippe-Dussine
Abstract :  Sustainable urbanism is based on a plurality of knowledges from different actors: elected, users, associations. Yet the explanation and exchange of knowledge seem often overlooked in favor of models, which wonder about an ideal urban form (Frey, 1999). This interdisciplinary article emphasizes the importance of basing sustainable urban development on a system of knowledge management which could facilitate interactions (Ermine 2007) and collective action (Ferrary & Pesqueux, 2006). The contributions of Game Theory (Benabou and Tirole, 2006) and of the Identitary Global Dynamic (Sardas, 2008) offer several tracks, here explored in an experimental study, highlighting different brakes that may hinder such a management knowledge, but also the positive role of usability often much more effective than regulatory pressure.
Keywords:  actors, knowledge, sustainable urban planning, identity
Pages :  159 - 178
Type :  Research paper
APA :  Carbonnel, A. et Philippe-Dussine, M. (2014) Un modèle multi-acteurs de la gestion des connaissances. Le cas de l'urbanisme durable. Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO), XX(49), pp. 159-178
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Title :  Support the process of knowledge generation
Author(s) :  Delphine, Wannenmacher
Abstract :  In social sciences and more particularly in sciences of management, the notion of individual tacit knowledge developed since several decades (Polanyi, 1958, Nonaka, 1991). The notion of collective tacit knowledge appeared more recently in particular thanks to Harry Collins’s work. The poles of competitiveness (“poles de compétitivité”) are a particular shape of Knowledge Clusters. In France, since the middle of the 1990s, they contain an animation unit (legally an association of members) and actors sets (companies and laboratories) working in network and being able to be financed by public actors (State, territorial and local regions). The NP case is a research program which enters this frame. In this paper, our objective is to show the relevance of the concept of CTK to understand the generation microprocesses of new knowledge within the poles of competitiveness.
Keywords:  collective tacit knowledge, knowledge generation, Knowledge Clusters, competitiveness cluster, action research
Pages :  35 - 48
Type :  Research paper
APA :  Wannenmacher, D. (2014) Le processus de génération de connaissances. L'émergence de la médiation scientifique dans lesKnowledgeClusters : l'exemple du projet NP. Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO), XX(49), pp. 35-48
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Title :  Ecological transition of agricultural systems: which challenges for managing knowledge?
Author(s) :  Nathalie, Girard
Abstract :  Agronomic sciences were built on an initial project of agricultural production optimization, using the available natural resources and a knowledge management system relying on’Transfers of technology’ between researchers producing universal knowledge and farmers’applying’ these science-driven innovations. With health crises and overproduction,together with environmental issues, erosion of biodiversity, food security and climate change, this model of agricultural development is now strongly questioned. Many requalifications of agriculture have thus emerged, all putting forward an ecological approach of processes involved in agricultural activity and its relationship to natural resources. As a consequence, new issues in terms of production and management of agronomic knowledge appeared. We are here defending the point of view that the challenge for agricultural research is not to produce more knowledge for greater certainty in agricultural activity, but to develop strategies of knowledge management that take into account the uncertainty of action, the learning capacities of stakeholders involved in the designing of new agricultural practices and the distributed nature of agricultural organizations. We illustrate this point of view drawing on two previous studies in the agricultural sector.
Keywords:  distributed organization, knowledge production paradigm, scientific knowledge production, agro-ecological transition, resource management
Pages :  51 - 78
Type :  Research paper
APA :  Girard, N. (2014) Gérer les connaissances pour tenir compte des nouveaux enjeux industriels. L'exemple de la transition écologique des systèmes agricoles. Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO), XX(49), pp. 51-78
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Title :  Change management learning : how far project managers reconfigure their knowledge
Author(s) :  Valérie, Lehmann
Abstract :  An increasing number of organizations are looking for methodologies to connect change management to project management. Project managers are more and more involved in mandates integrating change management. In a context that requires specific efforts from organizations to better achieve their transformations, this question arises : What knowledge in change management do the projects managers possess and mobilize for handling a project of change? To identify this knowledge, this exploratory study investigates the knowledge project managers had acquired and transposed after a course in change management. Our results show that project managers have discovered and tried to spread complexity as well as they had revised most of their visions and practices in project management. Quotations are included to reveal how far their knowledge has been reconfigured. Having discussed the findings in link with the current literature, we propose some cartographies of knowledge, we believe useful for researchers in project and in change management. We concluded too that education in project management should revisit its theoretical roots to better reflect the real life of projects
Keywords:  learning, project management, change management, reconfiguration of knowledge, reflexivity, knowledge, complexity
Pages :  181 - 212
Type :  Research paper
APA :  Lehmann, V. (2014) Un exemple de reconfiguration inattendue des savoirs. L'apprentissage de la gestion du changement par les gestionnaires de projets. Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO), XX(49), pp. 181-212
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Title :  Knowledge Management (KM)
Author(s) :  Alain, Antoine ; Guillaume, Blum
Abstract :  Knowledge management (KM) is a relatively recent practice in companies and an emerging academic discipline. It's only been in the last twenty years that knowledge in companies has been organized a deliberate and structured approach that differs from data management and traditional knowledge transfer and sharing (Alavi & Leidner 2001, Wiig 1997). Practitioners: knowledges managers, knowledge consultants ... can be found in major world conferences. One of the most important is certainly the KM World which, since the beginning of the 2000s, displays many "good practices" and outstanding achievements (awards). Simultaneously a new academic discipline has appeared (Davenport 2000, Nonaka 1991). Publications in prestigious academic journals are developing (Strategic Management Journal, Journal of Management Studies, Organization Science, Organization .. ...
Pages :  23 - 31
Type :  Announcement
APA :  Antoine, A. et Blum, G. (2014) La gestion des connaissances ou le Knowledge Management (KM). Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO), XX(49), pp. 23-31
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Title :  Organisational approach of training practices in a technological environment : towards a social model of knowledge management ?
Author(s) :  Corinne, Baujard
Abstract :  Training has become a major challenge for international companies subject to loss of consciousness due to people leaving their employees (retirement, resignation, dismissal, mobility). Traditional patterns of units of time, place and action in learning are facing the emergence of technology in professional activities. In this context, training sometimes leads to intractable social problems and do not always produce the expected effects at risk of losing skills in the business. All the more reson to ask, how to define the organizational approcach of training practices ? What organizational approach can be developed in the technological environment to manage trainig practices ? from an exploratory study with a dozen companies, a social model is proposed to analyze training practices in a contexte where technology can play a key role in knowledge management.
Keywords:  organizational approach, social model, training practices, technology, professional activities
Pages :  79 - 93
Type :  Research paper
APA :  Baujard, C. (2014) Gérer les connaissances pour tenir compte des nouveaux enjeux sociaux. Le cas de l'approche organisationnelle des pratiques de formation dans un contexte technologique. Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO), XX(49), pp. 79-93
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Title :  Knowledge Management
Author(s) :  Alain, Antoine ; Christian, Bourion ; Frank, Bournois
Pages :  3 - 3
Type :  Editorial
APA :  Antoine, A., Bourion, C. et Bournois, F. (2014) La gestion des connaissances. Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO), XX(49), pp. 3-3
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Title :  The excess of knowledge through the innovation process: Conceptualization and key issues
Author(s) :  Hector, Castaneda ; Michel, Pendaries
Abstract :  Knowledge creation and sharing are being the core of innovation schemes. They contribute to the process of creation of value, through the process of knowledge transfer. The knowledge is enriched and accumulated with its using and, one time transferred, it cannot be recovered. The transfer is an irreversible mechanism. But, all knowledge produced in an innovation project is not used, hence an overlearning effect or knowledge in excess. This excess become with a selection, from a process of adjustment between actors concerning the functions and the characteristics of the project, an excess of knowledge they decide to stock partly, for a possible future use. The production of knowledge is more and more intensive faced with the increasing complexity of the products. A part of the knowledge produced is lost, because its life expectancy is limited due to economic, societal and technologic elements. The aim of this research is to assign a theoretical approach of the excess of knowledge concept, because the literature is not so much interested about it. We approach the excess of knowledge through its conceptualization and its characteristics. Then, we identify the key factors which are conditioning the actor behavior of partners in the collective action about its appropriation.
Keywords:  partnership value creation, knowledge surplus, innovation hold-up, knowledge transfer, knowledge management
Pages :  213 - 231
Type :  Research paper
APA :  Castaneda, H. et Pendaries, M. (2014) L'excédent de connaissances dans le processus d'innovation. Construction et enjeux. Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO), XX(49), pp. 213-231
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Title :  Designing visual’s artifact and knowledge generation The need for developing the intercomprehension
Author(s) :  Mourad, Chouki
Abstract :  The purpose of this present work is to answer the flowing question: how are the recent knowledges generated in the conception activities which appear in the field of work space planning? The first party focuses on the works related to the conception activities (works of Lebahar, Hatchuel and Visser...etc...). The second deals with the different theories relating to the generation of knowledge (works of Nonaka, Tsoukas and Engeström... etc...). To answer our research question, we have installed a device which requires a long_term intervention inside the enterprises meant for study. There are two Parisian enterprises that specialize in work space planning: (GENIE DES LIEUX and workspace CBRE). During the work, we have shown some difficulty intercomprehension that emerged in the conception activities. We have concluded, as a result, that these obstacles were due to relational tacit knowledges (RTK) according to Harry Collins theory. However these difficulties can be made explicit by the conception of intermediate objects. We have also noticed that ho when conceiving the artifacts into two and three dimensions, this allows the generation of new and useful knowledges in a project of work space planning.
Keywords:  tacit relational knowledge, intercomprehension difficulties, knowledge generation, artifact design
Pages :  97 - 112
Type :  Research paper
APA :  Chouki, M. (2014) La conception des artefacts visuels dans la generation des connaissances. La nécessité de développer l'intercompréhension. Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO), XX(49), pp. 97-112
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Title :  Conceptualizations in action and knowledge management
Author(s) :  Jean-Claude, Coulet
Abstract :  Despite the challenges posed by the conceptualizations in action within organizations, theories of activity are not much developed in knowledge management literature. In a first part, we present a few key elements in order to clarify what are processes of conceptualization involved in individual and collective activities. Then, on this basis, in a second methodological part, we present how to optimize the articulation of these two types of activities. We develop also a strategic management model, based on the SECI model of Nonaka & Takeuchi (1995), which focuses on social-cognitive processes that must be mobilized.
Keywords:  activity, conceptualization, knowledge management, knowledge, knowledge
Pages :  135 - 158
Type :  Research paper
APA :  Coulet, J. (2014) La conceptualisation dans l'activité individuelle et collective. Implications pour le management des connaissances et des savoirs. Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO), XX(49), pp. 135-158
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