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Volume XXVIII • Issue 74 • 2022 (Under press)
 
(Regular issue)
 
 
 
Issue content
 
Title :  The impact of the quality of manager feedback on new employees
Author(s) :  Pascal, Martin ; Mahrane, HOFAIDHLLAOUI
Abstract :  The paper outlines the leader-member exchange relationship progressively established between managers and newcomers during organizational socialization. We examine the extent that new employees'' commitment toward their objectives increases based on the communication of quality feedback from managers. Providing regular, quality feedback allows new employees to understand their current status with relation to achieving their goals, thus reinforcing their commitment. This article explores and highlight the importance of quality feedback at the heart of this relationship. We process qualitative data from two sources of respondents in two spaced interview times. The results confirm these different interactions. Our study discussion transcends a social, affective, and emotional exchange relationship between new employees and managers. Moreover, we provide insight regarding how these exchange relationships can be developed and supported based on empirical patterns of the existing exchange relationship at the time of organizational socialization.
Keywords:  new employees, managers, leader-member exchange, quality of feedback, organizational socialization
Pages : 
Type :  Research paper
 
 
Title :  Implementation of CSR Practices by SME Owner Managers: A Cognitive Mapping Approach
Author(s) :  Rosalie, Douyon ; Agnès, Paradas
Abstract :  This exploratory study aims to analyse the decision-making processes of small and medium-sized enterprises (SME) owner-managers regarding their corporate social responsibility (CSR) engagement. Using cognitive mapping as a tool to analyse owner-managers’ cognitive patterns, this research demonstrates that owner-managers are motivated by a diverse set of reasons to integrate CSR into their business. For some managers, commitment to CSR practices is a strategic initiative—to achieve the company''s objectives and improve its image—while for others, CSR integration is a personal conviction rather than a strategic initiative. The main contribution of this study is the proposition of a cognitive approach using mental maps to analyse the cognitive patterns of SME owner-managers regarding their decisions about CSR commitment.
Keywords:  CSR integration, owner-managers, cognitive maps
Pages : 
Type :  Research paper
 
 
Title :  The effects of telework on commitment and adaptative performance : a perspective on theories of organisationnel behaviour in situation of despatialization
Author(s) :  Clémence, HEIMBURGER
Abstract :  Teleworking alters our relationship to the traditional work environment in terms of time, place and action, raising questions about consequences of behaviours on organizations how can we maintain the commitment of teleworking employees? How can we assess employees performance remotely? These are two key questions organisations are asking themselves in a context of despatialized working activities and which interest is more than ever true in a sensitive, post-pandemic professional context. By being part of a transactional approach that apprehends work and its organization as sources of satisfaction and motivation, we conceive that these are influenced by the evolution of the work environment and its characteristics. The objective of this theoretical article is to understand the effects of telework on employees and their organisational behaviour through the satisfaction of basic needs related to the work environment in which they evolve. To do this, it provides a literature review on the effects of telework in terms of commitment, performance and satisfaction of basic psychological needs (autonomy, development, demands). Above all, it allows us to: i) confront the spatiality of the theories of organisational behaviour with this work situation, marked by despatialization, ii) propose the assessment of performance through the use of the concept of adaptive performance iii) show the limits of studies on telework due to the lack of psychometric tools adapted to the analysis of this particular work situation. Finally, following a transactional-integrative-multifactor approach, we define the model for our future research and discuss the opportunities to evolve the concepts in this area.
Keywords:  telework; organizational commitment; satisfaction; adaptative performance
Pages : 
Type :  Research paper
 
 
Title :  The influence of mixed virtual health communities on patients'' trust in their regular doctors in a health crisis context: An exploratory study of a mixed Covid-19 virtual health community
Author(s) :  Pierre, Buffaz ; Brice, Isseki
Abstract :  Since the outbreak of the Covid-19 health crisis in March 2020, almost the entire world''s population has been forced to live with heightened health measures and has many questions surrounding this still poorly understood disease. For answers, many are turning to social media, and in particular to virtual health communities. This article, with an exploratory purpose, analyses the influence that such a community, mixing patients and doctors, can have on the patients'' trust in their regular doctors. To answer our question, we used a virtual health community Covid-19 and implemented a netnographic approach based on the understanding and interpretation of language and non-language data. The results show that patients'' trust in their doctors is now partly influenced by the information exchanged in the virtual community. A conceptual evolution of trust in the patient-doctor relationship is highlighted: clerical trust seems to disappear, while trust, qualified as “intermediated viral”, seems to appear. This evolution, resulting from the health crisis and the "peer-to-peer" model characterizing virtual communities, could be taken into account to renew the medical relationship. The managerial challenge for doctors is to maintain trust with patients, for example by integrating the medical relationship as a triadic relationship including virtual communities as actors in the relationship.
Keywords:  virtual health community, Covid-19, trust, patient-doctor relationship, netnography
Pages : 
Type :  Research paper
 
 
Title :  Rethinking charismatic leadership in organizations: an evolutionary approach
Author(s) :  Lucie, Gabriel
Abstract :  This integrative review of literature offers a new perspective on a research object that generates as much fascination as distrust in the research field: charisma as a source of leadership. This research is conceptual and uses the evolutionary perspective to rehabilitate charismatic leadership as a relevant object of study in organizations. Charisma is studied as a signal, and charismatic leadership as a signaling process aiming at unifying a group toward a common goal. This research draws on early developments in the evolutionary approach to propose an in-depth reflection on the identification of charismatic signals, their effects on the group, and the information that is communicated. The objective is to propose a precise and complete understanding of what charismatic leadership is and how it can be used in organizations. The contributions of this research are therefore firstly theoretical: to extend the first developments of the evolutionary approach applied to charismatic leadership and to answer the main criticisms of the concept. The originality of this work is also to have rehabilitated the role of the body as a tool for the transmission of information in the leadership process. But the contributions are also managerial: by converting charismatic signals into verbal and non-verbal communication techniques, we show that they can be used as a strategic resource in organizational leadership.This integrative review of literature offers a new perspective on a research object that generates as much fascination as distrust in the research field: charisma as a source of leadership. This research is conceptual and uses the evolutionary perspective to rehabilitate charismatic leadership as a relevant object of study in organizations. Charisma is studied as a signal, and charismatic leadership as a signaling process aiming at unifying a group toward a common goal. This research draws on early developments in the evolutionary approach to propose an in-depth reflection on the identification of charismatic signals, their effects on the group, and the information that is communicated. The objective is to propose a precise and complete understanding of what charismatic leadership is and how it can be used in organizations. The contributions of this research are therefore firstly theoretical: to extend the first developments of the evolutionary approach applied to charismatic leadership and to answer the main criticisms of the concept. The originality of this work is also to have rehabilitated the role of the body as a tool for the transmission of information in the leadership process. But the contributions are also managerial: by converting charismatic signals into verbal and non-verbal communication techniques, we show that they can be used as a strategic resource in organizational leadership.
Keywords:  charisma, leadership, signals, emotions, group process, non-verbal behavior
Pages : 
Type :  Research paper
 
 
Title :  Status quo and loss aversion: Are people less conservative to avoid a loss?
Author(s) :  Sana, El Harbi ; Oumeima, Toumia
Abstract :  A growing literature has emerged to report the impact of the status quo bias on the most real decisions. However, previous studies do not provide direct evidence on the effect of the status quo by considering the distinction between a gain frame and a loss frame. Thus, we investigate whether the extent of the status quo choice is frame-dependent. We use a between-subjects design experiment based on lottery choices in a gain-framing versus a loss-framing. Our experimental results show the existence of the status quo in both frames. However, the status quo option is significantly more observed in the gain frame than in the loss frame. Our findings are consistent with the observation that, in the loss domain, individuals tend to be more risk-seeking. Our paper presents implications for research and practice. In particular, the examination of status quo bias, gain-loss framing, and the interplay between the two, contributes to the management and organization literature. Nevertheless, higher amounts, more choices, and more ranges of ages may be used to investigate the robustness of our findings.
Keywords:  loss aversion, status quo, experiment, logistic regression, Poisson regression
Pages : 
Type :  Research paper
 
 
 
 
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