 |
 |
|
|
|
 |
|
| Volume XV • Issue 36 • 2009 (Already published) |
| |
"
| |
| Between trust and standardization, the responsibles in critical situation |
| |
|
|
|
|
|
| |
| Title : |
Thanks |
|
| Abstract : |
no abstract |
|
| Pages : |
9 - 12 |
|
| DOI : |
10.3917/rips.036.0009 |
|
| Type : |
Thanks |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-9.htm |
| |
|
| |
| Title : |
Standards, critical incidents, regulations and officials. Would Frederick Winslow TAYLOR discreetly make a comeback? |
|
|
| Author(s) : |
Christian, Bourion ; Frank, Bournois |
|
| Abstract : |
no abstract |
|
| Pages : |
13 - 16 |
|
| DOI : |
10.3917/rips.036.0013 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-13.htm |
| |
|
| |
| Title : |
Relaxing standards. The leverage of harmonization |
|
|
| Author(s) : |
Marc, Bonnet |
|
| Abstract : |
no abstract |
|
| Pages : |
17 - 20 |
|
| DOI : |
10.3917/rips.036.0017 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-17.htm |
| |
|
| |
| Title : |
Composing with the critical incident. The lever of heuristic skill |
|
|
| Author(s) : |
Allain, Joly |
|
| Abstract : |
no abstract |
|
| Pages : |
21 - 32 |
|
| DOI : |
10.3917/rips.036.0021 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-21.htm |
| |
|
| |
| Title : |
Support the leaders. The lever of trust |
|
|
| Author(s) : |
Christian, Bourion |
|
| Abstract : |
no abstract |
|
| Pages : |
33 - 58 |
|
| DOI : |
10.3917/rips.036.0033 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-33.htm |
| |
|
| |
| Title : |
Literature paper on critical incidents |
|
|
| Author(s) : |
Christian, Bourion ; Frank, Bournois |
|
| Abstract : |
no abstract |
|
| Pages : |
59 - 64 |
|
| DOI : |
10.3917/rips.036.0059 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-59.htm |
| |
|
| |
| Title : |
Those responsible, in situations of low criticism |
|
| Abstract : |
no abstract |
|
| Pages : |
65 - 78 |
|
| DOI : |
10.3917/rips.036.0065 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-65.htm |
| |
|
| |
| Title : |
The managers, in the face of situations of high criticality |
|
| Abstract : |
no abstract |
|
| Pages : |
79 - 97 |
|
| DOI : |
10.3917/rips.036.0079 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-79.htm |
| |
|
| |
| Title : |
A manager, faced with the spirit of a financial institution |
|
| Abstract : |
no abstract |
|
| Pages : |
99 - 102 |
|
| DOI : |
10.3917/rips.036.0099 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-99.htm |
| |
|
| |
| Title : |
The leaders, in the face of Cupid's transgressions |
|
| Abstract : |
no abstract |
|
| Pages : |
103 - 110 |
|
| DOI : |
10.3917/rips.036.0103 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-103.htm |
| |
|
| |
| Title : |
The acceptability of weak signals detected by the human receptor. Essential factor of system security |
|
|
| Author(s) : |
Ambre, Brizon ; Audrey, Auboyer |
|
| Abstract : |
Throughout history, men have sought to improve the security of their systems by building habitats that are protected from predators, providing food through the domestication of certain animals and plants, ensuring the latest security machines in factories, and more recently by taking better into account the human factor in industrial systems. |
|
| Keywords: |
acceptability, loop, cindyniques, security, weak signals, system |
|
| Pages : |
111 - 130 |
|
| DOI : |
10.3917/rips.036.0111 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-111.htm |
| |
|
| |
| Title : |
The 4 keys of economic intelligence. Early detection of weak signals that pose a threat to French companies |
|
|
| Author(s) : |
François, Asselineau |
|
| Abstract : |
no abstract |
|
| Pages : |
131 - 142 |
|
| DOI : |
10.3917/rips.036.0131 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-131.htm |
| |
|
| |
| Title : |
Predict and avoid what could go wrong. The example of the Furiani disaster |
|
|
| Author(s) : |
Jacques, Sans |
|
| Abstract : |
no abstract |
|
| Pages : |
143 - 155 |
|
| DOI : |
10.3917/rips.036.0143 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-143.htm |
| |
|
| |
| Title : |
The CRASH model. Proximity intervention in the context of calamities and disasters. The fire of New Year's Eve 1994, at the hotel SWITEL (Antwerp, Belgium) |
|
|
| Author(s) : |
Erik, De Soir |
|
| Abstract : |
no abstract |
|
| Pages : |
157 - 198 |
|
| DOI : |
10.3917/rips.036.0157 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-157.htm |
| |
|
| |
| Title : |
Nearby, choose between life and death in a traumatic emergency context. The example of the entrenched camp of Ði?n Biên Phú |
|
|
| Author(s) : |
Jacques, Delivre |
|
| Abstract : |
no abstract |
|
| Pages : |
199 - 205 |
|
| DOI : |
10.3917/rips.036.0199 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-199.htm |
| |
|
| |
| Title : |
The Burnout or Wear Due to the Permanent Regulation of Critical Incidents. The Example of the Police |
|
|
| Author(s) : |
Michel, Oligny |
|
| Abstract : |
Due to its strong presence on the ground, the police is probably the most social in the representations made to the general public of the State to regulate nearby. Its regulatory tasks have kept pace with the standards of the society and beyond the issue of compliance. These new regulations alter profoundly the nearby police organization in general and the role of the individual officer in particular. |
|
| Keywords: |
burnout, tacit knowledge, guilt, idealistic, post traumatic, pragmatic, proximity, stress |
|
| Pages : |
207 - 228 |
|
| DOI : |
10.3917/rips.036.0207 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-207.htm |
| |
|
| |
| Title : |
Permanent face to face with extreme situations. The example of a night emergency service |
|
|
| Author(s) : |
Jean-Marie, Peretti ; Olivier, Roques ; Virginie, Moisson-Duthoit |
|
| Abstract : |
Occupational stress is now a concern for companies and workers, but also for trade unions and the state, as highlighted by the recent European framework agreement on work-related stress. This article aims to study the demonstration of processes by which employees who are particularly exposed to stressful work situations develop strategies that allow them to maintain their level of performance and to meet the expectations of caregivers. Results based on observer status participating in an emergency service and on individual interviews, offer a typology of stressful work situations and explore the means of coping developed by employees in a context of work judged difficult. |
|
| Keywords: |
emergency service, social support, adjustment strategy, work stress, night work, nurses |
|
| Pages : |
229 - 244 |
|
| DOI : |
10.3917/rips.036.0229 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-229.htm |
| |
|
| |
| Title : |
Psychosocial support after a critical incident versus accident. The example of expatriates |
|
|
| Author(s) : |
Évelyne, Josse |
|
| Abstract : |
Stress is a natural, normal and useful for survival. It releases energy and provides motivation to cope with difficult situations and challenges. The cumulative stress and traumatic are against potentially destructive. |
|
| Keywords: |
defusing, debriefing, demobilization, expatriate mission, NGOs, disorder, trauma, violence |
|
| Pages : |
245 - 256 |
|
| DOI : |
10.3917/rips.036.0245 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-245.htm |
| |
|
| |
| Title : |
The Psychological Debriefing is it Dangerous? |
|
|
| Author(s) : |
Erik, De Soir |
|
| Abstract : |
In the management of victims of emergency events traumatogènes, ambulance, military, firefighters, psychologists, psychiatrists and the field are wondering whether the assumption of emergency aid would be of psychological debriefing dangerous, and would do more harm than good, especially following some publications on the subject |
|
| Keywords: |
aid frontline dangerous debriefing, psychological, critical incident, care, trouble, emergency |
|
| Pages : |
257 - 265 |
|
| DOI : |
10.3917/rips.036.0257 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-257.htm |
| |
|
| |
| Title : |
Tetranormalization and results management. The example of LVMH |
|
|
| Author(s) : |
Bernard, Fustier ; Jean-Marie, Peretti ; Nader, Mansouri |
|
| Abstract : |
The objective of this research is to study the tetranormative incentives to the management of the results from the angle of the socio-economic theory developed by Savall & Zardet (2005). This research paper presents, through a literature review, the negative impact of poorly integrated tetranormalization on the overall performance of the company as a source of motivation for results management, and offers an exploratory case study of the LVMH Group. through the analysis of its annual report and its sustainable development report. |
|
| Keywords: |
result management, economic performance, global performance, poorly integrated tetranormalization, hidden costs |
|
| Pages : |
267 - 289 |
|
| DOI : |
10.3917/rips.036.0267 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-267.htm |
| |
|
| |
| Title : |
The meticulous work of the court of auditors |
|
|
| Author(s) : |
François, Logerot |
|
| Abstract : |
no abstract |
|
| Pages : |
291 - 307 |
|
| DOI : |
10.3917/rips.036.0291 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-291.htm |
| |
|
| |
| Title : |
Critical Incidents and Infidelity Consumers. An Empirical Study in the Banking Sector |
|
|
| Author(s) : |
Gilles, N’Goala |
|
| Abstract : |
This research aims to estimate the effects of critical incidents on infidelity customers. An empirical study was conducted in the banking sector from a convenience sample consisting of 1999 consumers. This leads us to 1) classify forty critical incidents identified by exploratory factor analysis, 2) to estimate the effects of each type of incident on the propensity of consumers to switch banks, ie migrate all or part of its resources to service competitors and 3) to observe the differential impact of critical incidents according to the degrees of seniority and exclusivity of the relationship. The results show that the incidents relating to meetings with the personal touch, bad claims management, pricing of services and problems in the implementation of central services, in order, the strongest triggers of change provider service. However, product offerings by competitors have a more moderate effect on infidelity, and this is true both for customers old and new customers for. |
|
| Keywords: |
infidelity, critical incidents, relationship marketing, banking, consumer |
|
| Pages : |
309 - 333 |
|
| DOI : |
10.3917/rips.036.0309 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-309.htm |
| |
|
| |
| Title : |
When bad media standards weaken good practices of officials. The rule of law weakened by the media state |
|
|
| Author(s) : |
Christian, Bourion |
|
| Abstract : |
no abstract |
|
| Pages : |
335 - 340 |
|
| DOI : |
10.3917/rips.036.0335 |
|
| Type : |
Research paper |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-335.htm |
| |
|
| |
| Title : |
Book reviews |
|
| Abstract : |
no abstract |
|
| Pages : |
341 - 347 |
|
| DOI : |
10.3917/rips.036.0341 |
|
| Type : |
Book review |
|
| URL Cairn: |
https://www.cairn.info/revue-internationale-de-psychosociologie-2009-36-page-341.htm |
| |
|
| |
