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Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO)
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Titre :  Suffering at work as a consequence of paradoxical management: Case of teacher-researchers and caregivers in the context of New Public Management in Tunisia
Numéro :  67
Année :  2020
Volume :  XXVI
Auteur(s) :  Amel BOUDERBALA, Sinda BEN SENDRINE DOGHRI
Résumé :  This article aims to understand, from a sense-making perspective (loss / quest / construction), how actors react to the paradoxical management system that leads to suffering at work. The study took place in the Tunisian post-revolution context with two professional activities: university research professors and hospital caregivers in public organizations managed according to New Public Management principles. The objective is to generate a model highlighting, from a sense-making perspective, the interactions of this paradoxical management with the dimensions of work (being, having and know-how) and the mechanisms mobilized by the actors in reaction to this suffering. The aim is to identify both the peculiarities of individuals'' experiences and the transverse constants of these activities. The research is qualitative exploratory and is located in the interpretive paradigm. Twenty semi-structured interviews were conducted and the results of the content analysis show an almost similar evolution of suffering for both activities characterized by acquired, active resilience, even preventive. Resilience, a concept that emerged abuctively in this research, refers in particular to the notions of dynamic capacity and the preservation of resources through a salutogenic approach.
Pages :  23 - 49
DOI :  https://www.cairn.info/revue-internationale-de-psychosociologie-de-gestion-des-comportements-organisationnels-2021-67-page-23.htm
Type :  Research paper
Keywords :  work, suffering, sense, resilience, resources.
APA : 
Citations :  0
CAIRN :  https://www.cairn.info/revue-internationale-de-psychosociologie-de-gestion-des-comportements-organisationnels-2021-67-page-23.htm
 
 
 
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