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| Titre : |
Self-informing organizational change. A participatory method of data collection, analysis and action planning |
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| Numéro : |
16-17 |
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| Année : |
2001 |
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| Volume : |
VII |
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| Auteur(s) : |
Jane B. MAESTRO-SCHERER, Robert E. RICH |
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| Résumé : |
This article describes a participatory method that utilizes the internal resources of organizations along with the expertise of external collaborators to systematically study and address issues of concern. It combines the “common sense” of the organization with a “scientific” approach in the development of a body of systematic knowledge representative of the organization as a whole (as opposed to anecdotal or non-holistic) that is then used to develop action strategies. The method features a clear separation of roles between external actors (consultants) and internal actors (members of the organization) – fundamental in assuring that valid information, consistent with the values and interests of the organization, is generated and applied. The role differentiation allocates the process responsibility to consultants while a “diagonal slice” of organizational members manage the interpretation and use of content. As a collateral benefit, the nature of the method creates a natural diffusion effect which increases the engagement of the whole organization, enhancing the acceptance and likelihood of change. |
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| Pages : |
207 - 221 |
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| DOI : |
https://www.cairn.info/revue-internationale-de-psychosociologie-2001-16-17-page-207.htm |
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| Type : |
Research paper |
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| Keywords : |
Self-informing organizational change, participatory method, data collection, analysis, action planning |
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| APA : |
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| Citations : |
- |
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| CAIRN : |
https://www.cairn.info/revue-internationale-de-psychosociologie-2001-16-17-page-207.htm |
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