 |
 |
| Titre : |
Losses and mourning processes of digitalization of organizational members: the case of checkout automation in Swiss retailing |
|
| Numéro : |
XXX |
|
| Année : |
2021 |
|
| Volume : |
XXVII |
|
| Auteur(s) : |
Bertrand AUDRIN, Eric DAVOINE, Jean-Claude MÉTRAUX |
|
| Résumé : |
This research examines digital change under the conceptual lens of mourning and loss, to understand the reactions of organizational members. It consists of a double case study of two leading Swiss retailers that have implemented self-service technologies with a body of 8 interviews with managers, 12 interviews with cashiers and 75 interviews with customers. By mobilizing the conceptual framework of mourning, this research identifies different categories of losses perceived by the three groups of actors. This perspective offers a better understanding of what digital change means for different categories of actors. |
|
| Pages : |
|
|
| Type : |
Research paper |
|
| Keywords : |
digitalization, change, retail, mourning, loss |
|
| APA : |
|
|
| Citations : |
0 |
| |
|
|
|
|
| Most cited papers |
| |
| Display TOP | 5 | 10 | 15 | 20 | |
| |
|
|
| Louis Jacques, Filion |
|
| Entrepreneurial representations: an emerging field of study |
|
| Volume XIV, Issue 32, 2008 Afficher plus |
|
|
|
| Cornelius, Castoriadis |
|
| The "rationality" of capitalism |
|
| Volume IV, Issue 08, 1997 Afficher plus |
|
|
|
| Robert, Paturel |
|
| Grandeurs and servitudes of entrepreneurship ... |
|
| Volume XIII, Issue 31, 2007 Afficher plus |
|
|
|
| Jean, Pralong |
|
| The image of work according to Y generation. An intergenerational comparison on 400 subjects using a cognitive mapping technique |
|
| Volume XVI, Issue 39, 2010 Afficher plus |
|
|
|
| Harry, Coenen |
|
| Action research. The relationship between researchers and the researched |
|
| Volume VII, Issue 16-17, 2001 Afficher plus |
|
|
|
| Pascale, Molinier |
|
| Subjective moral autonomy and the construction of sexual ldentity : the contribution of the psychodynamics of work |
|
| Volume III, Issue 05, 1996 Afficher plus |
|
|
|
| Jean-Louis, Le Grand |
|
| Defining life stories |
|
| Volume VI, Issue 14, 2000 Afficher plus |
|
|
|
| Pierre, Parlebas |
|
| A cultural break: from traditional games to sport |
|
| Volume IX, Issue 20, 2003 Afficher plus |
|
|
|
| Michel, Llory ; Annick, Llory |
|
| Management description and subjective description of work : differences ? An automobile assembly plant |
|
| Volume III, Issue 05, 1996 Afficher plus |
|
|
|
| Eugène, Enriquez |
|
| Psychosociology at the crossroads |
|
| Volume I, Issue 01, 1994 Afficher plus |
|
|
|
| |
| |
|
|
