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| Titre : |
Developing interactional competences in vocational training within work organizations
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| Numéro : |
83 |
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| Année : |
2024 |
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| Volume : |
XXX |
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| Auteur(s) : |
Marianne ZOGMAL, Laurent FILLIETTAZ |
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| Résumé : |
The development of interactional competence is an essential ingredient in practical training in the fields of health and social work in Switzerland. Numerous research dedicated to practice-based training, particularly in the field of vocational didactics, focus on recurrences and a form of modelling of the training activity. In contrast, the research presented here aims to highlight the diversity of practices enacted to train people to interact at work. By using a collection of audio-video data recorded in work internship contexts, the paper analyzes encounters between tutors and students with patients or beneficiaries. Twelve extracts from six different internships are analyzed. A theoretical perspective based on the principles of interaction analysis provides a detailed description at a micro level of the language and interactional resources used (speech, intonations, gestures, etc.). In particular, the paper shows that tutors enact a wide range of methods for organizing interactions and arranging different participation formats. Their interventions may be explicit and made publicly salient to all the participants, or they may be implicit and accomplished by discreet redirections in the course of interactions. |
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| Pages : |
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| Type : |
Research paper |
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| Keywords : |
training, health, social work, communication, social interaction |
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| APA : |
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| Citations : |
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