Revue Internationale de Psychosociologie et de Gestion des Comportements Organisationnels (RIPCO)
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Volume XII • Issue 28 • 2006 (Already published)
(Regular issue)
Management Proximity, a Question Learning Emotional
Issue content
Title :  A word of introduction
Author(s) :  Alex, Mucchielli; Frank, Bournois ; Christian, Bourion
Abstract :  no abstract
Pages :  5 - 5
DOI :  10.3917/rips.028.0005
Type :  Introduction
URL Cairn:
Title :  Editorial. The rule of emotion: from emotion to rule
Author(s) :  Maurice, Thévenet
Abstract :  no abstract
Pages :  7 - 13
DOI :  10.3917/rips.028.0007
Type :  Editorial
URL Cairn:
Title :  Learn to discern information. In the emotions. Articulation of articles around the theme
Author(s) :  Christian, Bourion
Abstract :  no abstract
Pages :  15 - 24
DOI :  10.3917/rips.028.0015
Type :  Research paper
URL Cairn:
Title :  The intelligence of emotions: a rereading of the foundations of "emotional intelligence"
Author(s) :  Felipe, Artaza Abaroa
Abstract :  Contemporary research about the role and significance of emotions has been increasing in differents fields of business administration; at the same time, Goleman’s research about Emotional Intelligence has been succesfully acknowledged. Since our viewpoint, his conceptualisation is weak. A deeper undernstanding of the concept of emotion should replace his propositions and could replace the Emotional Intelligence concept in the research in business administration.
Keywords:  emotional intelligence, emotion, intelligence, management, organization, leadership
Pages :  25 - 38
DOI :  10.3917/rips.028.0025
Type :  Research paper
URL Cairn:
Title :  Commitment, a positive status for mistakes in management learning
Author(s) :  Anne, Carbonnel ; Karine, Roux
Abstract :  Organization can learn from their own experiences and especially in difficult situations, by reflective organizational learning. Including in a management which accept mistakes and promote commitment, this process can produce knowledges favourable to organizational efficiency.
Keywords:  management competencies evolution, commitment, right to mistake, return on failures experience, reflective competence, knowledge capitalization, inter-organizational relationships
Pages :  39 - 55
DOI :  10.3917/rips.028.0039
Type :  Research paper
URL Cairn:
Title :  Fear and defense reactions, valuable indicators
Author(s) :  Catherine, Aimelet-Perissol
Abstract :  The need to be coached sheds light on a difficulty to progress, which is felt like a threat, thus generating a reaction of defence – in other words, an emotion. Such a reaction is automatically ascribed to the event that triggered it off. Actually, the emotion reflects a deficit in satisfying one’s basic needs in the situation experienced: In fact, the emotion is not caused by the event itself, but by the individual’s limits regarding his ability to satisfy his needs in such a situation. It is thus essential for the coach to know how to decode the message contained in the emotion, or else, he may not catch the message appropriately and also become emotional! Emotional Logic introduces common sense and enables to efficiently use emotions as the source from which the need is expressed. An interpretation from a biological perspective favours a clear vision: fear generates escape and need for security; anger generates struggle and identity need; exhaustion generates turning in on oneself and need for reality of being. With the Emotional logic approach, the coach and the coached are given the means to actively progress together towards finding an answer to meet the needs, in an other way than in the urgency of a defensive emotion.
Keywords:  emotions, defences, bio-logic, reptilian, reactions
Pages :  57 - 75
DOI :  10.3917/rips.028.0057
Type :  Research paper
URL Cairn:
Title :  Proximity managers caught. Between the provocation of their agents and the disavowal of their superior
Author(s) :  Christian, Bourion
Abstract :  Dealing with the dynamic of provocation is a quite complex matter. Requesting information cannot be reduced to asking: “Have you experienced provocation?”. We have asked hundreds of people to relate an important event and then we have analysed whether they had suffered provocation or harassment by means of keywords extracted from the accounts. Such a method has totally changed the content of the data, since the interviewees did not know about the subject of the enquiry; however the disadvantage lies in the fact that the data collection has been spread over a ten years period. Concerning the approach of the phenomenon, it has been necessary to review all the researches carried out on how information is processed by the human brain. To learn how to control such situations, we have used a triple loop modelling, with behaviour management placed in the third loop, which implies that managing the first two has been attained.
Keywords:  learning, loop, humain brain, cognitive processes, harasment, limbic, proximity management, provocation, nervous system, reptilian
Pages :  77 - 103
DOI :  10.3917/rips.028.0077
Type :  Research paper
URL Cairn:
Title :  Practices of sanctions-rewards. In the framework of Public Management and Corporate Social Responsibility
Author(s) :  Françoise, Goter
Abstract :  Within the framework of their initiatives of modernization, numerous organizations of public service are in search of a model of effective management of their activities and their human resources. This objective notably incites them to look for practices of more stimulating penalties-rewards and favoring a bigger efficiency-efficacy of the actors in their activities. Through the study of the practices of penalties-rewards of the organizations of public service, we try to define the main variables of the system of penalties-rewards and to determine the conditions of development of their efficiency. Our hypothesis is that the identification of individual and collective penalties-rewards of the efficiency of the actors and their development within the framework of a structured and stimulating system are a powerful control lever to lead to more efficient organizations of public service and better insure the survival-development of the public service.
Keywords:  organiation of public service, public service, public utility, public management, public service reform, evaluation of the staff, manager, penalty, reward, skills, behavior, liability, performance, motivation, involvement, commitment, equity, contractualisation, corporate social responsibility, human resources, socio-economic theory, case study, Belgium, France
Pages :  105 - 128
DOI :  10.3917/rips.028.0105
Type :  Research paper
URL Cairn:
Title :  Leverage effects in the learning of local management
Author(s) :  Héloïse, Cloët ; Hervé, Saint Aubert
Abstract :  The current environment for companies is increasingly exacting, complex and doubtful. Because this environment constantly develops and because companies are both the authors and the victims of change, their structures evolve as well. They globally move from a pyramidal organization to an organic one. Those environmental and organizational changes lead to a modification of the roles and competencies which have been granted to the companies’ key people. The theories consideration accruing to management and leadership outline the role and competencies which are expected and consist in the ability to provoke and to lead change, to carry the sense of the action, to animate and to manage teams. With this purpose of managing and leading change or modifying the management style, new evaluation and follow up processes have been introduced: 360? feedback, coaching... Their linkage could generate a powerful individual, collective and organizational apprenticeship lever.
Keywords:  evaluation, follow up, 360 feedback, coaching, change management, apprenticeship, leadership, management
Pages :  129 - 163
DOI :  10.3917/rips.028.0129
Type :  Research paper
URL Cairn:
Title :  Emotional skills and learning abilities of leaders. The case of a French service company
Author(s) :  Cécile, Dejoux ; David, Ansiau ; Heidi, Wechtler
Abstract :  From concepts of emotional competences and learning skills, this research paper addresses the following issue: “how is it possible to identify future executive manager’s skills within a manager?” For many years, several researches, in USA, have been studying Emotional Intelligence, assessing its strengths and weaknesses for business sciences. However, in France, this is not a common research topic. Learning styles and skills have been studied for about twenty years. This article examines relationships between emotional competences and managers’ learning skills. Several research purposes are defined. The sample was composed of managers and executive managers of a French company. Evaluation of emotional competencies and learning skills was made with questionnaires. These quantitative analyses show that, on the one hand, emotional competencies and learning skills are different between executive managers and managers, and, that, on the other hand, emotional competences contribute to learning skills efficiency.
Keywords:  emotional intelligence, emotional competences, learning styles, learning skills, executive managers, managers
Pages :  165 - 189
DOI :  10.3917/rips.028.0165
Type :  Research paper
URL Cairn:
Title :  Factors of choice within an interdisciplinary management learning system
Author(s) :  Silvester, Ivanaj ; Sybille, Persson
Abstract :  This paper reports on an analysis of management learning approaches manifested through the ARTEM alliance which brings together students from three different schools of Art, Business and Engineering. In this context, business students have to select three workshops among about twenty of them. This selection provides the opportunity to collect data on the behaviour of almost one thousand of Business students. The data collected from 2002 to 2006 was correlated with other data obtained using the Herrmann Brain Dominance Instrument. Two clearly opposed approaches, Art versus Business, based on the left-right brain, have been identified. No significant correlations have been found between the different disciplinary approaches and the so called “emotional” brain (limbic). On the other hand, the engineering students approach does not seem to be correlated to their thinking style. A better understanding of the engineering students’ approach likely requires a methodological approach based on situational rather than dispositional elements.
Keywords:  learning, emotions, interdisciplinarity, management, thinking style
Pages :  191 - 209
DOI :  10.3917/rips.028.0191
Type :  Research paper
URL Cairn:
Title :  Analyse d’un récit de vie. Ouvrage coordonné par Jean-Claude Filloux et al. PUF, 2005, 169 pages.
Author(s) :  Sybille, Persson
Abstract :  No abstract
Pages :  211 - 221
DOI :  10.3917/rips.028.0211
Type :  Book review
URL Cairn:
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